Happy Feet Plus Launches In-store and Online Customer Service Program
Happy Feet Plus, the Tampa Bay Area health and comfort footwear chain, and national e-commerce Site, has announced the deployment of new software in all its stores in early March.
Happy Feet has just completed the launch of their 10th store in the Tampa Bay region, in the prestigious Sundial Center in St. Petersburg. The implementation of their new Teamwork Retail integrated software solution – two years in development – is expected to continue the trend of accelerated expansion.
For Happy Feet customers, the new “omni-channel” software solution will allow customers to be recognized equally whether they are transacting online, at a kiosk, or at any one of the Happy Feet locations.
For example, customers can buy a gift card online and use it in any store, or make a purchase online and pick it up at a store.
The e-commerce platform for the Happy Feet site is the Magento platform owned by EBay. It features a robust search function allowing customers to search by size, color, brand and many other features.
The new software maintains in-stock information for all stores and warehouse at all times allowing customer purchases to be promptly available from any location.
The new Website includes a responsive design that will adjust to any device for best viewing and shopping experience. The site will allow customers to track their accounts including wish lists, reviews, sorting options and a personalized shopping experience. Customers will also be able to compare products with each other.
“Happy Feet Plus has a long commitment to the ideal customer experience”, said owner Jacob Wurtz. “We train associates at length to help customers become knowledgeable. This new Teamwork software solution is the next logical step to do this even more widely – both in store and online.”
Happy Feet Plus has been providing quality health and comfort footwear to Bay Area residents since 1985, and introduced the Birkenstock brand to customers long before they became famous and “cool”. Their e-commerce Site, www.happyfeet.com, went online in 1995, making them one of the very first companies to make comfort shoes available to the entire nation and indeed, the world.
Happy Feet is also the exclusive national distributor of the Kenkoh Japanese Massage sandal, already well known in the Tampa Bay Area where over tens of thousands of pairs have been purchased to provide relief and revitalization of customers’ feet, ankles, legs and back.
About Happy Feet Plus Co.:
Happy Feet Plus was founded in 1985 and dedicated to featuring shoes, sandals and clogs that are not only fashionable, aesthetically pleasing and ultra-comfortable, but actually good for your health as well. They offer an extensive selection of footwear, including Birkenstock, Finn Comfort, Ecco, Aetrex, Vionic, Dansko and of, course, the Kenkoh massage sandal, as well as many other brands of comfort footwear. They have ten brick and mortar stores on the West Coast of Florida and a popular online Web Site, www.happyfeet.com, where they serve the entire nation.
Check our youtube videos here: https://www.youtube.com/watch?v=oj26iGE_FIU
Happy Feet Plus Co.
Name: Jane Strong
Address: Largo, FL