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Remote monitoring and management of networked home systems

Remote monitoring and management of networked home systems

As home systems become more complex and interconnected, the likelihood of malfunctions also increases.  Devices on a network may need to be rebooted, reset, or otherwise diagnosed and/or serviced.   While we're all familiar with rebooting a single device such as a smartphone or laptop, what if audio, video, HVAC, security, home automation and wireless systems are all on our home network and subject to disruptions?

Home TheaterWorks has a new network monitoring product that is able to solve any possibility of those problems. With the use of a remote, Home TheaterWorks can now detect problems on networked devices and even fix them, sometimes before the homeowner is even aware there is a problem.  Using new technology by ihiji, Home TheaterWorks can monitor home systems 24X7, detect performance issues and receive alerts when problems arise.  For some problems, such as a device going off-line, the company can reboot through remote control.  For more difficult problems we can at least have a more detailed diagnosis if a service call is required, thus saving time, not to mention ensuring that we have the right parts available.

Home TheaterWorks’ remote monitoring and troubleshooting provides customers peace of mind knowing that their system will be running more reliably. Clients will receive timely notification if problems are developing (not finding out on the evening of the party or big game that the system has issues), will save money on service calls, and will not even need to be at home for some fixes to take place.

But the introduction of ihiji’s network monitoring capabilities is just another addition to the fantastic range of services that Home TheaterWorks provides, including the installation of state-of-the-art home theaters, lighting control systems, touch-screen control systems, and multi-room audio systems. Using only the finest quality brands such as Control4, SpeakerCraft, and SONY, Home TheaterWorks ensures for their clients a modern home that can easily be controlled with the touch of a button.

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