Hytrol Conveyor Customer Care Earns Praise from Integration Partner TriFactor
Hytrol Conveyor Company, Inc., manufacturer of advanced conveyor systems, controls, and solutions has the industry’s strongest integration partner network. Integration partners allow Hytrol a competitive advantage: familiarity with local customers and accessibility to immediate assistance.
Tony Sartin heads up the Customer Care Center at Hytrol and ensures the needs of the 100+ integration partners are met and addressed quickly, efficiently, and accurately. Sartin explained, “We had a tremendous response to our Customer Care survey, and we were glad to see that Hytrol continues to provide great value to our integration partners and end users through our superior customer experience. We look forward to implementing suggestions that came from the survey and hold these insights in the highest regard.”
TriFactor is a State of Florida Licensed Professional Engineering Company and a leading provider of material handling integrated solutions, equipment, installation, and services. TriFactor is one of a few material handling companies in the country with the expertise and resources to offer a full spectrum of logistics and supply chain solutions. Anne Cochran, Sales Coordinator at Trifactor, noted, “It doesn't matter who I call for help, every Hytrol employee I have dealt with is knowledgeable and courteous. I often joke that it would be nice if Hytrol could provide customer service classes to our other vendors!”
Hytrol Conveyor will be exhibiting at the 2016 MODEX show April 4-7, 2016 at the Georgia World Congress Center. Hytrol Conveyor will be located at booth #2427.
About Hytrol Conveyor Company, Inc.
Hytrol Conveyor Co., Inc. (www.hytrol.com) designs and manufactures advanced conveyor systems, controls, and solutions for customers with processing, manufacturing, warehousing, and distribution needs. For almost 70 years, Hytrol has demonstrated an unwavering dedication to understanding the unique material handling needs of businesses. Hytrol is focused on creating innovative, customized conveyor solutions that help companies achieve their goals.
Hytrol is experiencing consistent growth; 2015 will be the company’s best year ever and significant plant expansion continues. Hytrol is strengthened by its Integration Partner Network with 100+ locations worldwide.
Hytrol’s Technology Center is the birthplace for many industry-changing innovations, such as EZLogic® zero-pressure accumulation and E24™, an energy efficient, 24-volt solution.
These technologies are complemented by Hytrol’s extensive line of advanced sortation offerings, the ProSort 400 Elite series high speed shoe sorter, as well as the ProSort MRT series narrow belt sorter. Hytrol sortation technology can accommodate any product or market requirements, while ensuring the highest throughput at minimum speed.
Hytrol Conveyor is a proud member of MHI, CEMA (Conveyor Equipment Manufacturers Association), along with IABSC (International Association of Baggage System). Follow Hytrol on Twitter @hytrol.