OnlineBusinessBureau.com
We are not the Better Business Bureau. We're better!
 
   About Us
   Our Ratings
   Look up a Company
   File a Complaint
   Complaint Resolution
     Center
   Resources
   Membership - Join Now!
   Member Login
   Testimonials
   Contact Us

1,846,406 companies
in our database.

Join our weekly
Consumer Fraud
Alert Newsletter



Our members proudly
display this seal!

Online Business Bureau News

[ All Headlines ]

Getting Information About Funeral Arrangements [01/09/2014]
Getting Information About Funeral Arrangements

January 9, 2014

by Bridget Small

Consumer Education Specialist, FTC

When you arrange a funeral, you have many decisions to make. Accurate information makes it easier to sort through your choices. The Federal Trade Commission enforces the Funeral Rule, which requires funeral providers to give consumers certain information about their goods and services.

Every year, the FTC sends mystery shoppers into funeral homes to see whether they are complying with the Rule. After a recent inspection, the FTC sued a New York funeral home and its funeral director-owner for failing to give consumers the price lists that the Rule requires. The defendants agreed to pay a $32,000 civil penalty. They also are prohibited from violating the Rule.

You have the right to get an itemized general price list before you talk about funeral arrangements and to get a casket or outer burial price list before you discuss those items. You’re also entitled to:

- get information by phone from a provider if you ask for it - buy goods (a casket) and services (a memorial service) separately - buy only the items you want and need, instead of a “package”

If you think a funeral provider hasn’t complied with the basic provisions of the Funeral Rule, you can file a complaint with the FTC.


Credit Secrets Bible

Get Paid for
Doing Surveys





The Online Business Bureau -- 21441 Pacific Boulevard -- Suite 200 -- Sterling, VA 20166 -- 202-558-5282
News Releases |  News Articles |  Financial Calculators |  Contact Us |  Privacy Policy | Terms of Use & Legal Notice
Copyright © 2017 Online Business Bureau, L. C.. All Rights Reserved.
We are not affiliated with the Council of Better Business Bureaus, Inc.